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Reviews vshred8/23/2023 If you have any further questions or need assistance, please feel free to reach out to our customer service team through live chat on our website or via email at from V Shred 3 days ago Once again, we apologize for any frustration you've experienced and for falling short of your expectations. Your satisfaction is important to us, and we are here to help. We encourage our customers to reach out to our customer service team, as they are available to assist with any concerns, including password resets and program navigation. ![]() However, please note that we have not received any previous correspondence from you regarding the issues you mentioned. However, please note that depending on your credit card company's policies, it may take until the end of the current billing cycle for the refund to appear on your paper statement. You should expect to see the refunded amount reflected on your credit card statement within the next 5-10 business days. We have processed a full refund for the amount you were charged. Your feedback matters to us, and we want to make things right. We are sorry to hear about your experience with the subscription. These credentials would have allowed you to access your purchased programs through your user profile on our platform. Upon purchasing, you should have received a receipt email, followed by another email containing your login credentials. All of our programs are designed as digital products, and there is no physical shipment involved. Allow us to clarify the situation and address your concerns. Hi Anthony, We apologize for any misunderstanding or inconvenience you have faced with our services. If you have any more suggestions or need further assistance, please feel free to let us know. Thank you for being part of our community and for your dedication to your fitness journey. We're always looking for ways to enhance our platform and make it more user-friendly. Your suggestion regarding Fitbit integration for nutrition is noted. They can assist you in resolving any difficulties you're facing. If you're encountering specific technical issues, please don't hesitate to reach out to our customer support. Our tech team is continually working to improve the user experience across all platforms. We apologize for any inconvenience you've experienced with the differences between the computer and smartphone versions of our program. ![]() ![]() ![]() Our coaches are dedicated to providing feedback and support to help you achieve your goals effectively. Hi Charles, We truly appreciate your feedback! It's great to hear that you're finding the guidance of a personal coach valuable in your fitness journey. Keep up the amazing work, and thank you for being a part of our community! Your success and well-being mean a lot to us, and we're excited to see you continue on your path to a healthier life. If you ever have questions, need guidance, or simply want to share your progress, please don't hesitate to reach out to us. We're honored to be a part of your journey and are here to support you every step of the way. Your dedication and commitment to making positive changes in your lifestyle are truly inspiring. We're glad to hear that the 20-minute in-home workout options are fitting into your routine and that the meal plan has been helpful in guiding you toward healthier eating habits. It's fantastic to know that our approach aligns with your goals of learning how to be healthier in a sustainable way. We're thrilled to hear that you're finding value in the journey towards health and wellness that our program offers. Thank you so much for sharing your wonderful experience with our program.
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